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Web Chat Will Not Connect Web Chat launches a browser session through one of the IRC networks already configured on your Eggy BNC...

Reconnecting a Network From the Dashboard Use the dashboard when an external IRC network becomes disconnected or after changing its...

IPv6 vHosts and IRC Server Compatibility Many Eggy vHosts use IPv6. An IPv6 vHost requires the external IRC server to accept IPv6...

An IRC Network Will Not Connect If you can connect to Eggy BNC but one of your IRC networks remains disconnected, the problem is...

Your BNC Connection and IRC Network Connection Are Different Eggy BNC uses two separate connections. 1. Your IRC client connects to...

Username, Network Name and Password Errors The BNC connection password field contains three separate parts: username/Network:password...

SSL/TLS and Port 5000 Troubleshooting Eggy BNC expects an encrypted client connection on port 5000. In IRC clients that use a plus...

Correct Eggy BNC Connection Format Your IRC client should connect to: Server: bnc.eggy.net Port: +5000 Connection: SSL/TLS The full...

Read Before Posting in Account Support Use this forum for help with: Website registration problems. Dashboard login problems...

Suspected Unauthorised Account Access Take action immediately if you believe someone else has accessed your account. Possible warning...

Account Restored After Suspension When an appeal or review is approved, the account may be restored. For security, the password used...

Suspended or Restricted Accounts When an account is suspended, the suspension screen will explain that the account is currently...

Username Capitalisation and Account Credentials Your BNC username should be entered exactly as it appears in the dashboard. BNC...

Email Required Before Dashboard Access Some older accounts may not have an email address saved. When this applies, the dashboard will...

Password-Reset Email Has Not Arrived After requesting a password reset, allow a few minutes for the message to arrive. Check the...