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Subscription Status Does Not Match PayPal A mismatch may occur when the dashboard and PayPal are displaying different subscription...

What Happens When Premium Expires Premium expiry does not delete your Eggy BNC account. The account returns to the Free User level...

Updating the PayPal Payment Method Premium billing is processed through PayPal. Payment methods must therefore be managed from your...

Unexpected or Duplicate Premium Charge Before reporting an unexpected charge, check whether more than one PayPal subscription exists...

Payment Completed but Premium Did Not Activate If PayPal shows a completed trial approval or payment but the dashboard still shows Free...

Payment Is Pending or Processing A PayPal payment may occasionally remain pending while it is reviewed or processed. During this...

Premium Payment Failed or Was Declined A failed PayPal payment may prevent a subscription from renewing or activating. Common causes...

I Cancelled but Premium Is Still Active This is normally expected. Cancelling Premium stops future billing but preserves the trial or...

How to Cancel Future Premium Billing Cancelling Premium stops future PayPal renewals. It does not normally remove the Premium time...

How Monthly Premium Renewals Work Premium subscriptions renew monthly through PayPal. The normal renewal price is: USD 1.99 per...

How the 7-Day Premium Trial Works Eligible accounts may be offered a 7-day Premium trial through the dashboard. Trial terms Trial...

Premium Pricing and Billing Overview Eggy BNC Premium is an optional subscription for users who want additional networks, identity...

Read Before Posting in Premium Support Use this forum for assistance with: Starting the 7-day Premium trial. PayPal checkout...

Premium Support Report Template Copy this template into your Premium Support thread. BNC username: Issue type: Trial or paid...

Premium Status or Entitlement Looks Wrong The Premium section may display information from both the local account entitlement and the...