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PayPal Payment or Checkout Failed A failed or incomplete PayPal checkout does not activate Premium. First checks Confirm: You...

IRC Inbox and Dashboard Replies With Premium IRC Inbox is a Premium dashboard feature for supported private-message threads. Premium...

Custom Real Name / GECOS With Premium Premium users can customise the Real Name / GECOS sent when a user-managed IRC network registers...

Premium vHosts Are Still Locked Premium-only vHosts should become selectable while a valid Premium entitlement is active. Current...

Networks Above the Free Limit After Premium Expires Premium allows up to: 10 user-managed IRC networks Free accounts allow up to...

What Happens When Premium Expires Premium expiry does not delete your Eggy BNC account. The account returns to the Free User level...

Cancelled Trial or Subscription Still Shows Premium This is normally expected. Cancelling PayPal billing stops future renewal, but...

How to Cancel Premium Billing Cancelling Premium through the dashboard stops future PayPal billing. It does not immediately remove the...

Premium Pricing and Monthly Billing The current Premium price is: USD 1.99 per month Premium is an optional monthly subscription...

Trial Approved but Premium Is Not Active After approving the trial through PayPal, return to the Eggy BNC dashboard and allow the...

Starting the 7-Day Premium Trial Eligible accounts may see a Start 7-Day Trial option in the dashboard. The trial is started through...

What Premium Includes Eggy BNC remains available as a free service. Premium is an optional upgrade for users who want additional...

Start Here: Choose the Correct Connection Guide This forum contains step-by-step guides for creating your account, adding IRC networks...

Connection Support Report Template Copy this template into your support thread. BNC username: Connection method: IRC client or...

Understanding Common Connection Errors Authentication failed Check: Your BNC username. Dashboard network name. Current password. The...