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Connection Troubleshooting Checklist Use this checklist before opening a support thread. Your IRC client cannot connect to the BNC...

Updating Clients After a Password Change Changing your account password updates the password used for dashboard access and BNC...

Applying a vHost and Reconnecting A vHost changes the hostname shown when your BNC connects to a compatible IRC network. Sign in to...

Web Chat Connection Guide Web Chat provides browser access to the IRC networks already configured on your account. Sign in to the...

Connecting to Multiple IRC Networks Each network stored in your dashboard has its own connection format. All connections use...

Universal IRC Client Configuration When your IRC client uses a settings form instead of a command, enter: Server: bnc.eggy.net Port...

Copying and Using Your Connection Command The dashboard generates a connection command for every user-managed IRC network. Open...

Adding Your First IRC Network IRC networks are added through the Networks area of the dashboard. Sign in to the dashboard. Open...

Complete Setup: Registration to First IRC Connection This guide covers the complete setup process for a new account. Step 1 — Create...

Read Before Posting in Mobile & Web Clients Use this forum for help with: Connecting from an Android phone or tablet. Connecting from...

Mobile or Web Chat Support Report Template Copy this template into your support thread. BNC username: Phone or tablet: Operating...

Mobile and Web Client Security Phones and tablets may contain saved BNC passwords, private messages and active dashboard sessions...

Mobile Client Fails After a Password Change Changing your account password updates the password used by your BNC connection. Any...

Mobile Background Connections and Notifications Mobile operating systems may pause or close IRC applications when they are running in...

Using Several IRC Networks on Mobile Each dashboard network requires its own BNC connection identity. All mobile-client entries use...