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SSL/TLS and Port 5000 Troubleshooting Eggy BNC expects an encrypted client connection on port 5000. In IRC clients that use a plus...

Correct Eggy BNC Connection Format Your IRC client should connect to: Server: bnc.eggy.net Port: +5000 Connection: SSL/TLS The full...

Read Before Posting in Account Support Use this forum for help with: Website registration problems. Dashboard login problems...

Suspected Unauthorised Account Access Take action immediately if you believe someone else has accessed your account. Possible warning...

Account Restored After Suspension When an appeal or review is approved, the account may be restored. For security, the password used...

Suspended or Restricted Accounts When an account is suspended, the suspension screen will explain that the account is currently...

Username Capitalisation and Account Credentials Your BNC username should be entered exactly as it appears in the dashboard. BNC...

Email Required Before Dashboard Access Some older accounts may not have an email address saved. When this applies, the dashboard will...

Password-Reset Email Has Not Arrived After requesting a password reset, allow a few minutes for the message to arrive. Check the...

How to Reset a Forgotten Password Use the official password-recovery page: https://eggy.net/forgot-password.php Requesting the reset...

Unable to Sign In to the Dashboard Use the official login page: https://eggy.net/login Before requesting support, check the...

Website Registration Troubleshooting All new BNC accounts must be created through the official website registration process. Register...

Support Requests and Staff Communication Policy Support is provided through the official website, dashboard and forum areas. Using the...

Suspension, Restrictions and Appeals Accounts may be restricted or suspended where there is evidence of abuse, security risk or a...

Premium, Billing and Cancellation Policy Premium provides additional features while an active entitlement is present. The features...